Manulife Canada announced a partnership with Sword, a global AI health company, to offer AI-enabled physiotherapy to eligible Group Benefits members. The first phase of the program gives eligible members on disability access to licensed Canadian physiotherapists supported by a Health Canada-approved motion-tracking tablet, enabling personalized treatment plans, real-time progress tracking, educational resources, and ongoing communication with care teams for acute or chronic Musculoskeletal conditions such as neck, back and joint pain. In 2027, Manulife and Sword will advance to the next phase of the partnership, expanding the program to all Group Benefits members with Extended Health Care coverage and increasing access to physiotherapy support across Canada. Doug Bryce, Head of Health at Manulife Canada, said the partnership makes it easier for members to access physiotherapy faster and more seamlessly, while André Eiras, SVP of International at Sword, said the program brings high-quality care directly to members facing geographic barriers and mobility limitations. Manulife Financial Corporation, headquartered in Toronto, serves over 37 million customers across 25 markets globally.
Manulife Financial CorpManulife partners with Sword to offer AI-enabled physiotherapy to its Group Benefits members, expanding its health service offering to customers.
Sword's AI physiotherapy platform is being adopted by Manulife Canada for its Group Benefits members, with expansion planned in 2027.
