Saia CEO Says 70-Terminal Expansion Since 2017 Is Still in Early Innings

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Saia has opened 70 terminals since 2017 as part of a deliberate, multiyear organic expansion that CEO Fritz Holzgrefe says is still far from its full potential. Since 2023 alone, the carrier has added close to 40 new locations and replaced or relocated another 30 facilities, a pace of physical network transformation that Holzgrefe said no other LTL carrier has matched in the same period. The buildout has unlocked transit lanes Saia could not previously offer, such as freight from Trenton, New Jersey, to Texas markets in three days, and has doubled its market share in the Atlanta metro over roughly five years. Saia pushed through a general rate increase in July and issued two wage increases over the past year, while its operating ratio stands at 86, though Holzgrefe noted that figure understates performance in longer-established facilities and that the roughly 40 facilities opened since 2023 have not yet reached their full profitability potential, leaving the company in what he called the early innings of its growth story.

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Expansion has doubled Atlanta market share and opened new transit lanes, indicating growing customer demand.