Thai Airways Board Removes Chai Eamsiri as CEO After Tens of Thousands of Bags Pile Up

Kaohoon··TH·Read original
3▲0 ▼2Impact / 5
Summary · why it matters

The board of Thai Airways International Public Company Limited has ordered the removal of Chai Eamsiri from the chief executive officer's seat, citing the problem of tens of thousands of unclaimed baggage and numerous delayed flights at Suvarnabhumi Airport. Chai worked with Thai Airways for 41 years and had a track record in business rehabilitation that restored the national carrier to strength, but when a manpower crisis arose, he was unable to manage the risk. The root of the problem lies in a strategy of reducing personnel costs during rehabilitation, which relied on outsourcing through Wingspan Services Company to procure and manage ground labor, including baggage handlers, baggage transport staff, and ground support staff. When employees could not come to work because their homes were flooded, the fragility of the system became apparent, and it also affected the reputation of Airports of Thailand Public Company Limited, or AOT, as well as the country's tourism confidence.

Impact on assets 2

Aerospace & Aviation▼ · 1 stocks
Industrials▼ · 1 stocks
Airports Of Thailand PCL
AOT
▼ NegativeSupplyrelevance

Baggage pile-up and delayed flights at Suvarnabhumi damaged AOT's reputation as airport operator.

Off-coverage companies 1

Wingspan ServicesPrivate▼ Negative
Supplyrelevance

Outsourcing ground labor through Wingspan proved fragile when flooded-out staff couldn't work, causing the baggage backlog.