Guoyuan Securities has responded to the incident involving a 64-year-old illiterate elderly person being signed up for an account, stating that the relevant account opening procedures followed the required steps. The company's review found that the individual, Ms. Hu, was 62 years old at the time of account opening, possessed full capacity for civil conduct, and met the eligibility requirements for a securities account. Guoyuan Securities emphasized that in its cooperation with Industrial Bank, it has always complied with regulatory requirements and has not entrusted the bank or any other third party to solicit investors. The company is currently in communication with Ms. Hu and her family, and will respect her wishes in assisting with subsequent procedures. Earlier, the Hefei branch of Industrial Bank admitted that the signature on the business documents was not in the client's own handwriting and apologized, stating it would cooperate in handling the involved account and hold relevant personnel accountable.
Guoyuan Securities Co LtdGuoyuan Securities states procedures were compliant but is communicating with client; outcome uncertain.
Industrial Bank Co LtdIndustrial Bank admitted signature was not client's own, indicating compliance failure in account opening procedures.