Kasikornbank has introduced relief measures for customers affected by flooding across all 50 districts of Bangkok as well as areas designated by the Ministry of Interior, covering both individual and business customers. Individual customers will receive support on several fronts. Starting with Kasikornbank home loans, principal payments are deferred with interest-only payments for up to 3 months, and top-up home loans for home repairs carry a 0% interest rate for 3 months with free collateral appraisal. Kasikornbank credit cards, Xpress Loan personal loans and Xpress Cash cash cards also allow deferred principal with interest-only payments for up to 3 months. Auto hire-purchase loans will see monthly installments cut by up to 50% for 6 months, with the repayment period extended by 3 months. For business customers, existing credit lines allow deferred principal with interest-only payments for up to 3 months. Customers can request assistance from today until 31 December 2026. Individual customers can contact the K-Contact Center on 02-8888888, business customers can contact their relationship manager or the K-BIZ Contact Center on 02-8888822, and auto hire-purchase customers can contact the KLeasing Call Center on 02-6969999. Meanwhile, customers with auto insurance and property insurance purchased through Kasikornbank, underwritten by Muang Thai Insurance, who have been affected by the floods can file claims through 3 channels: Line OA @mtifriend, email EMC_Motor@muangthaiinsurance.com, and the call center on 1484, or via an online form. Compensation payment terms are as specified in the insurance policy.
Muang Thai Insurance Public Company LimitedMuang Thai Insurance is named as the underwriter for Kasikornbank's auto and property insurance, and flood-hit customers can file claims through its channels; claims volume could rise but the article gives no clear net impact on the insurer.
